Terms & Conditions

House Rules & Policy

• No gatherings and parties of any nature are allowed in the room. The Property reserves the right to evict any additional occupants in the room. This reservation is not transferable. In the event of no-show, a fee of one night’s room charge plus tax will be charged to your credit card provided at the time of reservation or as per any revised conditions of booking as per the offer. We have a 48-hour cancellation policy. If you need to cancel, please do so at least 48 hours prior to your scheduled check-in to avoid a charge. The cut-off for cancelling your reservation would be before 3:00 pm two days before. If you cancel within 48 hours, then after 3:00 pm two days before your check-in date you will be charged for the first night’s stay plus tax. I do understand that when booking online it will ask for an ETA, that does not pertain to the 48-hour cancelation policy. That is a question we ask to help us better plan our day as we do not always have someone on-site. Sorry for any confusion.
  The Property reserves the right to send guests away from the Property due to their conduct and behavior or for any other safety, security, or medical reasons. This applies in particular, if Guests do not observe instructions given by Property employees, express themselves in a discriminating manner, harass or endanger other guests. Guests will not be permitted to compromise the health, safety and security aspects of the Property at any point of time.
  Guests are bound to produce original proof of identity at the time arrival in the Property Special terms of offer will be applicable for the respective bookings and in case of conflict, the terms of such special offers will prevail. In case of conflict in the actual bill provided to you after the receipt of services, the terms of the bill will prevail.
  Neatness and hygiene should be adequately maintained by the Guest. The Guest should always adhere to the safety, security and hygiene advise duly provided by the Property and should avoid breaching the same. The Guest will be solely responsible for any such violation if identified.
  All the assets and valuables of the Property should be duly maintained adequately and should not be damaged or destroyed. The Property has the discretion to levy any charges in future if it is proven beyond doubt that such damage/destruction to the asset of the Property (both movable and immovable) have been done or caused by the Guest. 
  
  Excessive Cleaning Fee – $100. A $100 fee will be charged if a room is left in an excessively messy or unsanitary condition that requires additional housekeeping time or specialized cleaning.
  Examples include:Excessive trash left throughout the room
• Spilled food or liquids requiring stain removal
• Strong odors from cooking, food, or other sources
• Dirty dishes, rotting food, or large spills
• Any mess that doubles the normal cleaning time
• Smoking & Vaping Fee – $250. Piper’s Inn is a 100% smoke-free and vape-free property. Smoking or vaping inside any guest room or hallway will result in a $250 cleaning and deodorizing fee.
  Damaged or Permanently Stained Linens. Linens that cannot be restored due to staining or damage will be billed at replacement cost. Replacement costs vary by item.
  This includes damage from:Grease, oils, and chemicals
• Makeup, hair dye, tanning products
• Blood or bodily fluids
• Food dye, drinks, or ink

Room Damage. Any damage to the room, furnishings, bedding, appliances, or property will be charged based on repair or replacement cost. Replacement costs vary by item. 
Examples include:

• Broken furniture or fixtures
• Damaged TV or remote
• Broken blinds or lamps
• Holes in walls or doors

Unauthorized Pets. If applicable at your reservation: Unauthorized pets in a guest room may result in a $150 cleaning fee 

Photo Documentation. All cleaning or damage charges are supported with time-stamped photo documentation. 

Agreement. By completing your reservation and checking in, you acknowledge and agree to all cleaning and damage policies listed above.

If you have any allergies, sensitivities or intolerance to, but not limited to: a particular fabric, material, cleaning product or food, it is the guest’s responsibility to advise Property management prior to arrival. Management and staff work hard to provide a safe and secure environment. We do everything possible to ensure a secure environment is maintained and we ask that our guests do also.
The Property takes no responsibility for any personal possessions that are lost, stolen or misplaced whilst on the premises due to the acts and omissions of the guests themselves. Lost property found on the premises is logged and kept in a secure location for 1 week. Thereafter items are either disposed of or donated to charity. The Property accepts no responsibility for contacting individuals in relation to lost property.
Perishable items retrieved from rooms after check-out are only held until close of business that day. Claimed items can be collected from the Property with valid identification or alternatively the Property can arrange postage on behalf of the guest at their expense.


The Company reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this website immediately. Please check the latest information posted herein to inform yourself of any changes. We do our best to ensure reservation arrangements are satisfactory, however, the Property does not accept any liability for any loss financial or otherwise, travel delay, injury, damage, additional expenses or inconvenience caused directly or indirectly by any events which are beyond our control. These include, but not limited to, flight delays or cancellations, civil disturbance, defects in vehicles, strikes, theft, acts of terrorism, natural disaster, war, fire, floods, acts of God, acts of Government or of any other authorities, changes to Government regulations, accident to or failure of machinery or equipment, maintenance requirements or industrial action. 

CANCELLATION POLICIES

check-in and check-out policies